Privacy Policy

This is the privacy policy for the website This policy contains important information about how we process and collect any personal information about you during the course of our business. It also contains information on how we use cookies as well as any other additional information which will help you understand why we collect and use your data. 

If you have any questions about any of the information that is in this privacy policy then please get in touch with us by using the contact information that is provided at the bottom of this page. Is owned and operated by HAWAIKI SYSTEMS LIMITED, based in Kenya.



Information collected

The website collects information about its customers when they register for an account, use the translation services of the website or get in touch with the customer services team. This basic personal information may include information such as your name, address, and email address.

We may also collect some non-personally identifiable information about the ways in which you use our website as well as information about your IP address.


How information is used

The personal information that is submitted to is used to be able to process the order for the translation services. We will not share your personal information with anyone that does not need to know it, but we may share it with some trusted third parties which we use to help us run our business and the website


Disclosing information about you

We may sometimes work with other companies which provide some services on our behalf. This could include an IT company for example. In these cases, then these companies may have access to some of your personal information but when they do, they may only use it in accordance with this privacy policy.

We may also need to disclose some of your personal information for any of the following reasons:

  • In order to satisfy a legal or government process or request.
  • In order to enforce our terms and conditions as well as any investigations in cases where we believe that a customer may have violated our terms of use.
  • In order to detect or prevent any illegal activity.
  • In order to protect our rights, property and safety.
  • In order to complete a company restructuring, merger or a sale where the personal information would be viewed as an asset.



Cookies are used on the website in order to improve user experience. Customers may either accept or deny the use of cookies when they come to the website. A cookie is a small text file which is placed on to your computer’s hard drive, but it does not contain any personal information.

If you prefer to not have the use of cookies then you are able to disable the use of cookies on your own browser settings. However, please be aware that if you do not accept the use of cookies then some functions on the website may not work as well.



We take the security of our customers very seriously. We will take all reasonable measures in order to safeguard your personal information. Customers are responsible for their own log in information and for the security of their own account. Customers are advised to contact us as soon as possible if they believe that someone else has gained access to their login information.



All customers of have certain rights about information which is collected about them. These include the following:

  • The right to be informed about the collection or processing of personal data.
  • The right to request access to the personal data that is held about you.
  • The right to rectify any errors or omissions in the personal data which is held about you.
  • The right to request the deletion or removal of any personal data.
  • The right to request that restrictions are placed on the processing of your personal data.
  • The right to object to the processing of data.


Get in touch

If you have any questions about this privacy policy or if you would like to exercise any of your rights then please get in touch using the information provided.

Your Online Translation

Contact Us

[email protected]